Privacy Policy

Medyhealth is committed to highest standards of protecting the privacy rights of our customers, visitors, and other users of our services provided through our website and/or call-centre and fair information practices. This Privacy Policy is only applicable to our site, and not to any other websites that you may be able to access from our site, including our partner’s sites, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Please read the following statements to learn about our information gathering and dissemination practices.
During the course of the use of our services, we may collect following information:

1. Collection of Personally Identifiable Information and Medical Information

Site Access Information: We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.This information is used for the statistical reasons and not stored with your personal information.

Personal& Medical Information: To enable you to use our certain services like booking an appointment, you are required to register on the website with your personal information such as e-mail address, mobile number, name, date of birth, address. Along with thatpurpose of visit, date of visit, and medical information provided by you is sharedwith the healthcare providers to help themmaintain a history against the patient profile helpful in the future diagnosis and treatment of the patient’s ailments.

Site Use Information: The information of Healthcare provider/Hospital/Packages search, appointments, number of visits, diagnosis, and prescription is used to extend highest quality of service to you and the medical practitioners.

Cookies: A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.At your option, expense and responsibility, you may block cookies or delete cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the site. This information is used to give you a personalised experience of our website.

2. Usage of Your Information

We use the Contact Information primarily to contact you when necessary, including to remind you of upcoming or follow-up appointments. In certain cases, we may use this to send the information about any new or relevant Services. We may use your Demographic, Access, or Medical Data to enhance your experience on our website, and for usage of medical service through your chosen healthcare provider. Medyhealth may use Personal Information to allow your doctors to make appointments with other doctors on your behalf to extend the best of their services.

3. Sharing of Personal Information

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of Medyhealth or another party; (3) enforce our Terms of Use; or (4) respond to claims that any posting or other content violates the rights of third-parties.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur then other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

4. Healthcare Provider’s Responsibilities

Doctors & other healthcare providers, their employees and their agents should be particularly aware of their obligations of patient data confidentiality. Medyhealth does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those specifically stated in this Privacy Policy and Terms of Use.

5. Open/ Public Information

Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways which are beyond our control and predictions.

6. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

7. Updates and Changes to Privacy Policy

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we decide to change our privacy policy, we will post those changes (material or otherwise) on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

In all cases, usage of information collected is subject to the Privacy Policy in effect at the time such information is collected.
If you have any comments, concerns or questions about this Privacy Policy, please contact us at